PTC 招聘 Windchill 和 Pro/E 技术支持

tang88seng

Technical Support Engineer (上海市)  
  
Principal Duties & Responsibilities:  
[$#8226]  Assisting Field Staff and Windchill customers with the installation, configuration, and tuning of Windchill Application, which involves Oracle, Web Servers, and Java both on UNIX and NT  
[$#8226]  Troubleshoot technical problems, reproduce issues, develop workarounds and work directly with develOPMent on testing fixes  
[$#8226]  Assist in the creation and implementation technical training and documentation related to the above topics  
[$#8226]  Continuously develop technical skills in PTC Products, Java, Oracle and other technologies involved in the Windchill solutions
Required Knowledge, Skills & Abilities:
[$#8226]  Minimum bachelor degree in Computer Science, Mechanical Engineering or related field  
[$#8226]  Experience in Web Technologies, Oracle, Networking, Unix and NT  
o  Web Technologies: Experience with Java code, Applets, Servlets, JSP, XML, HTML, and Web Servers/Servlet engines  
o  UNIX/NT: User level with basic administration knowledge  
o  Oracle: Experience installing, creating, configuring, normalizing and tuning Oracle databases or similar relational databases.  
o  Networking: Basic administration knowledge.  
o  Object Orientated programming familiarity (Java)  
[$#8226]  Strong written and verbal communication skills in bilingual Mandarin Chinese (Native or Near Native)/English are a requirement  
[$#8226]  In addition, native or near native Taiwanese or Korean will be a great advantage  
[$#8226]  Knowledge of Japanese will be a plus  
[$#8226]  Customer service skills  
[$#8226] &nbsprioritization skills & self-motivated  
[$#8226]  Ability to quickly master new products and technologies  
[$#8226]  Strong troubleshooting skills and ability to provide creative solutions  
  
Contact Address:
Attractive remuneration, exciting career path and development opportunities exist for the successful candidate. Please note that the employment contract will be in local terms and conditions. Please send your full resume in English to
  
E-mail: pryang@ptc.com

lauren_wu

yylau

lehehe2003